Good Food Has an Undeniable Appeal

Your food court is more than the food you serve. The most important contribution a food court in shopping centers is keeping shoppers around longer. Shoppers come to you location for convenience, socializing, and entertainment. Overcrowded food courts, long queues, congested and unclean sitting areas, heavy rush in peak hours, and noisy atmosphere are some common issues your customers face while dining out in your food court.

Make your customers return & refer their friends

by providing your customers with a memorable experience

Upgrade your menu, services, and facilities

by monitoring customers' real perceptions

Keep the service level high

by addressing issues in-the-moment and immediately

XP TouchFree™ - Touchless Smiley Feedback Terminal

Collect feedback right after point of service with TouchFreeXPress™ – the world’s first and only touchless feedback kiosk. This is the game-changer feedback kiosk. Simply manage question of multiple touchpoints and locations. Change questions remotely on an e-ink to monitor your customers satisfaction.

XP Cast™ - Smiley Feedback Terminal

Wireless terminals with three smiley buttons to discover the reason behind your customers’ dissatisfaction. Portable and easy to set up feedback kiosks at any touchpoint. A hassle-free solution to stay in touch with your customers and collect feedback. Ask the customer to input their feedback about a particular question at each feedback kiosk and effectively capture what your customers think.

XP Cast™ - ABC Choices Feedback Terminal

Same idea as smiley terminal but smarter. When you are looking for additional information and precise answer, switch from smiley buttons to a multiple-choice button.

AppTablet

Use app if you want to enable your customers to provide opentext comment. This additional input that you collect will complement and help you discover what elements of your service are causing dissatisfaction.

XP Poll™ - Chip & QR Code

Display feedback QR Code in any digital and physical location that matter to you. With our simple and cost-effective solution using QR code and chip enabled labels, you can complement other feedback collector channels at every single touchpoint to drive better response rates, quality data, and get your customers feedback in essential moments.